This is NOT a sponsored post.
HEY FELLOW SHOPAHOLICS! I’m sorry if this took ages to be up (if anyone is even waiting for it) because it’s a hassle to take screen shots on my slow phone!
As promised many posts ago (actually not really since I didn’t really update very often), this is my review on my favourite shopping app as of now, Carousell! I exceeded the data usage bundle in my plan during the first few months of using Carousell because you really don’t want to miss any great deals (you have no idea how fast a great deal can be snapped up).
Let me start with a brief introduction of Carousell. As many of you would have known from my first Carousell blog post, it’s a mobile app for shopping available on Android and iOS. Sadly, it’s only applicable in Singapore and Malaysia since most of the sellers there reside in these 2 countries. However some (a minority though) do provide international shipping so, rejoice! If you’re lucky enough to encounter buyers who practise international shipping, you can pay through Paypal. I do have to warn you, though, that we’re very wary of buyers from countries further than Malaysia because of possible frauds. One blacklisted country would be Nigeria because, you know, the only word you’d associate Nigeria with is “scam”. True enough, quite a number of Carousell users were swindled out of expensive branded goods that were worth hundreds of dollars and duped by fake Paypal payment confirmation emails (what’s new?).
On Carousell, you can be a buyer, seller or both. I started out as more of a seller but I gradually got too lazy to measure my apparels so now I buy more instead. There is a camera function on Carousell where you can just snap pictures (4 maximum), add a short description and post! There are many lurkers on the app so don’t be surprised to receive offers at ungodly hours like 5am.
Adding on to the roles on Carousell are traders. Traders, as the name suggests, simply trade their items for other items listed by other users. They hardly purchase because they are self-proclaimed “poor”. I am perfectly alright with trading but sometimes you just gotta admit that it can get really annoying to keep getting trade requests especially when you have already stated “NO TRADES” on your listings. On top of that, their items are not very appealing either -_- No offence traders but, please learn to read okay before you get on my nerves. *shakes fists*
What are “trades“?
This is one of the most common questions asked by people who are new to this whole online shopping world. Basically, to trade means to swap, and in this case, you swap items with the other party. The one who initiates the trade would express interest in one (or more) of your items, either by commenting on your listing or (most annoyingly) offer you $0 to start a private conversation with you, though you don’t really need to offer anything to send a private message now. You start by looking through the initiator’s listings, and see if anything catches your attention. Typically, you’d want to pick the item which value (i.e. selling price) matches that of yours. Otherwise, the one who is receiving the item of a higher value would have to top up the balance in cash, or offer another item that is around the same price.
For example, if Carouseller expresses interest to trade in your $10 item, you look for something that costs around $10 in her listing. If you like something that costs, say, $15, you may negotiate with the other party and see if she is able to compromise the difference of $5. Otherwise, you’d have to offer $5 in cash or another item that’s valued at $5 on top of the original $10 item that sparked the discussion.
Some sellers tend set difference pricing for purchases and trades. For example, the listing may show $10 but somewhere on her profile or item description, you notice something like: “trades+5” or “U+I+”. For the former, the value that’s indicated beside the “+” is how much you have to factor in on top of the listing price if you’re planning to trade. So for example, if the item is selling for $10, and seller specifies “trades+5”, she reserves the rights to pick something that is worth $15 on your listing for trades without having to top up any difference. Or, if you offer something that is less than $15, she can request for a top up of the difference in value even though both items may cost the same.
Why is there such a practice, you may ask? Well, apart from greed, some sellers see trades as making a loss because she may be trading something of superb quality with a rag (yes, dishonest sellers everywhere!). Hence, this serves as a cushion to minimise the impact of feeling cheated. Some sellers just dislike trades, but they don’t want to be too inflexible and miss out on great deals. Others are just trying to deter fickle people from approaching them for trades.
“U+I+” simply means “You add, I add”. This is usually to combat sellers who charge unreasonable trade premiums. Thus, if you have this as one of your terms and conditions, you can say that your item is now $15 instead of $10 now because the other party started it first.
Carousell interface on iOS.
Beauty Products section
There are many different categories catered to different types of shoppers. “For Her” are mainly listings of female apparels, shoes, accessories and anything girls use in general while “Beauty Products” are cosmetics and stuff you apply on your body, just to name a few. For me, I frequent “Beauty Products” so much that I rarely shop at Sephora now because you can get brand new items there at a fraction of their retail prices. You can find brands ranging from Urban Decay, Benefit, MAC, 3CE, Anna Sui and even Dior there. I’m an addict and you’ll be astounded to see the results on my next post HAHA.
Feedback left by my sellers and buyers on my profile which I obviously blurred so that no one can stalk me.
One tip for new Carousell users to avoid getting scammed or stood up is to read sellers or buyers’ reviews left by other users whom they have transacted with. This review function was recently added and it really helps in deciding if you should go ahead with the transaction. There are 3 kinds of feedback: Positive (+) / Neutral / Negative (-). I personally take positive reviews which are too vague (e.g. “friendly buyer”, “item received”) with a pinch of salt because they look really forced and patronising, like they were pestered by the seller/buyer to write them a good review to add to their positive feedback count. Receiving positive feedback can stroke your ego so I guess that’s why.
Feedback cannot be deleted but it can be amended by the giver. For example, if you find that you have received an unsatisfactory product after giving the feedback, you can change your review from “Positive” to “Negative” and even amend the explanation.
You can easily add a feedback by going to the user’s profile. I have only added feedback to those who are worthy of it and if I’m kind enough (I usually am), I’ll reciprocate reviews left on my profile. 😛
However as you know, it can be a hassle to keep visiting profiles to spy on others’ reviews so another way to know who the problematic users are is by looking up the keywords “blacklisted”, “scammer”, “beware” or anything similar on the search engine. It will pick up listings which contain the keyword in their description. I used to search for “blacklisted” users but recently there have been an increase in users warning buyers of being blacklisted should they back out on the deal on their listings. Now you’ll need to get past tens of listing to finally get to the first actual blacklist notice. To save time, I only search for the other 2 keywords now.
How a typical blacklist notice looks like: a screen shot of the blacklistee’s profile as the cover photo and screen shots of their SMS conversation coupled with written account when you click on them.
It can be really fun to read blacklist accounts but after awhile you’ll realise that it’s always the same ol’ story – buyer delays in payment and never does, buyer doesn’t turn up for meet-ups, seller receives money but never sends out item as promised, etc. Unrepentant blacklistees appear on so many blacklist notices that their usernames are naturally etched onto your memory.
So far I haven’t blacklisted anybody because I’ve only encountered buyers who back out on deals which is fine with me. I understand the consequences of impulse buys (lol) so I do not insist that they have to buy even after confirming the purchase. They can change their minds for all I care (unless I have travelled all the way to their convenience to meet them – that is just downright irresponsible). This pretty much makes me a very bad salesperson LOL.
You can also use the search function to look for things (duh) because sometimes the seller may have accidentally selected the wrong category for the item so you don’t see it in the correct “department”. For example, a lipstick listed under “For Her” (technically it’s not wrong la). The administrator of Carousell would reclassify it but he would miss at times.
“Urban Decay”
“Benefit” – for the unaware, BNIB means BRAND NEW IN BAG (and BNIP means BRAND NEW IN PACKAGING)
I hope the listed sellers don’t mind that I am indirectly promoting their items here. And I have to reiterate this: EXERCISE CAUTION WHEN BUYING COSMETICS. Don’t end up buying counterfeits please. It’s so-not-worth-it.
In my opinion, what sets Carousell apart from other online marketplaces is the convenience in negotiating prices. Being a true blue Singaporean, I really enjoy bargaining even though some prices are already a lot lower than retail. It’s terrible I know, but most of the time I’m just trying my luck. If it succeeds, great! Otherwise I am always understanding enough to adjust my prices closer to what the buyer/seller wants. Some people dislike bargaining as much as trading though. I respect that but I usually stay away from such inflexible sellers (unless the item is already ridiculously cheap). I mean, it’s an online marketplace for a reason right? Pfft.
Hone your negotiating skills on Carousell! I usually go 2-5 bucks (the acceptable range) lower than the stated price unless it’s below $10, which I’ll probably only take 1-2 bucks off. But on really crazy days I’d go down by half. But that’s a very rare occurrence so please don’t judge me 😦
I have pretty much mentioned the unique features of Carousell.
I will get my haul post up soon (link here). Meanwhile download the app on Google Play or AppStore and shop away!
NOTE: Since publicising this post in 2013, the app has undergone massive makeovers. While this post remains relevant today, I still urge everyone to download the app and experiment with the newer features not mentioned here. I will do an updated review if time permits.
fionaseah.com 